Online Support
Our certified technicians use state of the art remote access software to help diagnose and fix your technology problem. With your authorization our certified technician will remotely take control of your system, while you watch and fix your technical problem. At anytime you can regain control of your system by simply moving your mouse. Simply sit back and watch as your problem is fixed.
Phone Support
Our certified technicians are standing by to help. If your computer is crashing or will not start or if you are having connectivity issues we can help get you back up and running. Simply contact our technical support center and a certified technician will walk you though the problem solution.
On-Site Support
Some problems can not be fixed remotely. That’s way we offer access to over 14,000 trained, insured technicians nationwide. If a problem can not be fixed online or over the phone then a certified technician will be dispatched to your home or office where they can diagnose and fix the problem. On-site fees may apply.
What We Support
| Software |
Operating Systems |
Utilities |
Adobe Acrobat
Real Player
Winamp
Microsoft Office 95,97,2000,XP(2002)
Outlook
Access
Excel
PowerPoint
Word
Lotus SmartSuite
Windows Media Player
Microsoft Works
Microsoft Project
Quicken
Quickbooks / Pro
Star Office
WordPerfect
Microsoft Money
Simply Accounting
|
Windows XP
Windows 2000
Windows NT
Windows ME
Windows 98
Windows 95
DOS
|
AVG Anti-Virus
Norton Utilities
WinZip
Norton CleanSweep
Dr Solomon's
First Aid
McAfee
Norton Anti-Virus
Norton SystemWorks
PartitionMagic
|
| Internet and Email |
Miscellaneous |
|
|
AIM
AOL
ASP
cc:Mail
Downloading
Hotmail
ICQ
IIS
Internet Explorer
Internet Phone
Yahoo Mail
NetMeeting
Netscape Composer
Netscape Navigator
Outlook
Telnet
WS FTP
Yahoo Messenger
MS Instant Messenger
Eudora
Ad-Aware
Zone Alarm
|
Desktop Themes
Drivers (where to get them - how to install them)
Fonts
Registry
Screen Savers
Other System Utilities
Power Supply
Printers
Speakers
Sound Cards
Video Cards
USB
Installations
BIOS Configuration
|
Data backup
Cable/DSL Modem
Dial-up Modems
CD/CDR/CDW/DVD
Scanner
Digital Camera
Hard Drives
Memory
Monitors
Drivers
Registry
System Utilities
Desktop Themes
Screen Savers
System Recovery
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